Last updated: November 30, 2025
At Hoecnewce, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data.
1. Data We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address when you contact us, sign up for our newsletter, or create an account.
- Account Information: Username, password, and profile details if you create an account on our website.
- Payment Information: Credit card details, billing address, and other payment-related information when you make a purchase (processed through secure payment processors).
- Communication Data: Information you provide when contacting us through email, contact forms, or other communication channels.
- User Content: Information you share when posting comments, reviews, or other content on our website.
1.2 Automatically Collected Information
When you visit our website, our servers automatically collect certain information, including:
- Log Data: IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
- Device Information: Type of device, operating system, and browser you are using.
- Usage Data: How you interact with our website, including pages visited, time spent on pages, links clicked, and your browsing patterns.
- Location Data: General location information based on your IP address.
2. How We Use Your Data
We use the information we collect for various purposes, including:
- Providing Services: To deliver the services you request, process transactions, and maintain your account.
- Communication: To respond to your inquiries, provide customer support, and send administrative information.
- Marketing: To send newsletters, promotional materials, and other communications about our services (you can opt out at any time).
- Improvement: To analyze usage patterns, conduct research, and improve our website's functionality and content.
- Security: To detect, prevent, and address technical issues, fraud, and other harmful activities.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. Cookies are small data files that are placed on your device when you visit a website.
3.1 Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our website, allowing you to access secure areas and use basic features.
- Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information about pages visited, time spent on the site, and error messages.
- Functionality Cookies: Allow our website to remember choices you make (such as language preference) and provide enhanced, personalized features.
- Targeting/Advertising Cookies: Used to deliver advertisements relevant to you and your interests, limit the number of times you see an ad, and measure the effectiveness of advertising campaigns.
3.2 Third-Party Cookies
Some cookies may be placed by third-party services that appear on our pages, such as social media plugins, advertising networks, and analytics services. These third parties may use cookies, web beacons, and similar technologies to collect information about your use of our website.
3.3 Managing Cookies
You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:
- Delete cookies from your device
- Block cookies by activating settings on your browser that allow you to refuse all or some cookies
- Set your browser to notify you when you receive a cookie
Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.
4. Data Sharing and Disclosure
We may share your information with the following parties:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Partners: Trusted companies with whom we collaborate to offer certain products or services.
- Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
- With Your Consent: In other cases where we seek your consent to share your information with third parties.
We do not sell, rent, or lease your personal information to third parties without your explicit consent.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request copies of your personal information that we hold.
- Rectification: The right to request correction of any inaccurate information we hold about you.
- Erasure: The right to request deletion of your personal information in certain circumstances.
- Restriction: The right to request restriction of processing of your personal information in certain circumstances.
- Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
- Objection: The right to object to our processing of your personal information in certain circumstances.
- Withdraw Consent: The right to withdraw consent where we rely on consent to process your personal information.
To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.
8. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. We implement appropriate safeguards to protect your information when it is transferred internationally, including signing standard contractual clauses approved by the European Commission.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Hoecnewce
Flat 97 Isabelle Alley
East Yvonneport PE29 2HJ
United Kingdom
Email: info@hoecnewce.com
Phone: +44 6171 155702
We will respond to your request within a reasonable timeframe.
